{"id":4737,"date":"2024-11-25T17:19:00","date_gmt":"2024-11-25T20:19:00","guid":{"rendered":"https:\/\/blog.ferascor.com.br\/?p=4737"},"modified":"2024-12-02T15:59:36","modified_gmt":"2024-12-02T18:59:36","slug":"governo-abre-processo-administrativo-contra-14-planos-de-saude-por-cancelamento-unilateral","status":"publish","type":"post","link":"https:\/\/blog.ferascor.com.br\/?p=4737","title":{"rendered":"Governo abre processo administrativo contra 14 planos de sa\u00fade por cancelamento unilateral"},"content":{"rendered":"\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A <strong><a href=\"https:\/\/blog.ferascor.com.br\/tag\/senacon\/\" target=\"_blank\" rel=\"noreferrer noopener\">Secretaria Nacional do Consumidor (Senacon)<\/a><\/strong>, \u00f3rg\u00e3o federal ligado ao <strong>Minist\u00e9rio da Justi\u00e7a<\/strong>, decidiu instaurar um <strong>processo administrativo contra 12 operadoras de planos de sa\u00fade<\/strong> por <span style=\"text-decoration: underline;\">cancelamentos unilaterais de contratos<\/span> e <span style=\"text-decoration: underline;\">pr\u00e1ticas consideradas abusivas<\/span>. <strong>Duas administradoras<\/strong> de planos tamb\u00e9m foram inclu\u00eddas no processo.<\/p>\n\n\n\n<p>Segundo o documento, o procedimento foi instaurado em fun\u00e7\u00e3o do &#8220;aumento expressivo&#8221; do n\u00famero de reclama\u00e7\u00f5es de usu\u00e1rios de planos por cancelamento dos contratos pelas operadoras. De acordo com o \u00f3rg\u00e3o, ap\u00f3s an\u00e1lise das queixas, foi constatado que a pr\u00e1tica \u00e9 irregular e fere o <a href=\"https:\/\/blog.ferascor.com.br\/tag\/codigo-de-defesa-do-consumidor\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f3digo de Defesa do Consumidor (CDC)<\/a> e a regulamenta\u00e7\u00e3o do setor.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;As operadoras notificadas t\u00eam utilizado lacunas contratuais ou interpretado normas de forma prejudicial ao consumidor para justificar rescis\u00f5es. A an\u00e1lise aponta que os rompimentos unilaterais ocorrem sem justificativa plaus\u00edvel ou descumprem o princ\u00edpio da continuidade do atendimento. Essas pr\u00e1ticas provocam graves consequ\u00eancias, como interrup\u00e7\u00e3o de tratamentos essenciais e aumento da judicializa\u00e7\u00e3o no setor.&#8221;<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Foram notificadas as seguintes operadoras e administradoras de planos:<\/p>\n\n\n\n<ul style=\"font-size:17px\" class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/amil\/\" target=\"_blank\" rel=\"noreferrer noopener\">Amil<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/unimed\/\" target=\"_blank\" rel=\"noreferrer noopener\">Unimed Nacional<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/bradesco\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bradesco Sa\u00fade<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/sulamerica\/\" target=\"_blank\" rel=\"noreferrer noopener\">SulAm\u00e9rica<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/hapvida-ndi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hapvida NotreDame M\u00e9dica<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/porto-saude\/\" target=\"_blank\" rel=\"noreferrer noopener\">Porto Seguro Sa\u00fade<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/care-plus\/\" target=\"_blank\" rel=\"noreferrer noopener\">Care Plus<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/golden-cross\/\" target=\"_blank\" rel=\"noreferrer noopener\">Golden Cross<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/medsenior\/\" target=\"_blank\" rel=\"noreferrer noopener\">MedS\u00eanior<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/qualicorp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Qualicorp Administradora de Benef\u00edcio S.A<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/allcare\/\" target=\"_blank\" rel=\"noreferrer noopener\">Allcare Administradora de Benef\u00edcios Ltda<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/omint-saude\/\" target=\"_blank\" rel=\"noreferrer noopener\">Omint<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/prevent-senior\/\" target=\"_blank\" rel=\"noreferrer noopener\">Prevent Senior<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.ferascor.com.br\/tag\/assim-saude\/\" target=\"_blank\" rel=\"noreferrer noopener\">Assim Sa\u00fade<\/a><\/li>\n<\/ul>\n\n\n\n<p>Ainda de acordo com o \u00f3rg\u00e3o, as empresas ser\u00e3o notificadas e ter\u00e3o prazo para se defender.<\/p>\n\n\n\n<p>O processo da Senacon considera n\u00e3o apenas as queixas do consumidores feitas ao portal Consumidor.gov e Procons, como tamb\u00e9m as notifica\u00e7\u00f5es junto \u00e0 <a href=\"https:\/\/blog.ferascor.com.br\/tag\/ans\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS)<\/a>. Segundo o \u00f3rg\u00e3o regulador, de janeiro a agosto, foram <strong>11,7 mil queixas<\/strong> sobre rescis\u00f5es unilaterais pelas operadoras. O volume \u00e9 <strong>24,4%<\/strong> superior ao registrado no mesmo per\u00edodo do ano passado. O pico das reclama\u00e7\u00f5es foram em maio, com <strong>1.978 registros<\/strong>.<\/p>\n\n\n\n<p class=\"has-small-font-size\">Fonte: <a href=\"https:\/\/oglobo.globo.com\/economia\/defesa-do-consumidor\/noticia\/2024\/11\/22\/governo-abre-processo-administrativo-contra-14-planos-de-saude-por-cancelamento-unilateral.ghtml\" target=\"_blank\" rel=\"noreferrer noopener\">O GLOBO<\/a><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Secretaria Nacional do Consumidor (Senacon), \u00f3rg\u00e3o federal ligado ao Minist\u00e9rio da Justi\u00e7a, decidiu instaurar um processo administrativo contra 12&hellip;<\/p>\n","protected":false},"author":1,"featured_media":4738,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[22],"tags":[81,49,37,279,60,33,63,92,59,280,35,109,45,80,66,50],"class_list":["post-4737","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-allcare","tag-amil","tag-ans","tag-assim-saude","tag-bradesco","tag-care-plus","tag-golden-cross","tag-hapvida-ndi","tag-medsenior","tag-omint-saude","tag-planos-de-saude","tag-porto-saude","tag-prevent-senior","tag-qualicorp","tag-sulamerica","tag-unimed"],"featured_image_link":"https:\/\/blog.ferascor.com.br\/wp-content\/uploads\/2024\/11\/hospital_ferascor.webp","_links":{"self":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts\/4737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4737"}],"version-history":[{"count":1,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts\/4737\/revisions"}],"predecessor-version":[{"id":4739,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts\/4737\/revisions\/4739"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/media\/4738"}],"wp:attachment":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4737"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4737"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}