{"id":4439,"date":"2024-10-24T16:33:42","date_gmt":"2024-10-24T19:33:42","guid":{"rendered":"https:\/\/blog.ferascor.com.br\/?p=4439"},"modified":"2024-10-28T16:15:06","modified_gmt":"2024-10-28T19:15:06","slug":"medsenior-recebe-titulo-nacional-por-satisfacao-de-clientes","status":"publish","type":"post","link":"https:\/\/blog.ferascor.com.br\/?p=4439","title":{"rendered":"MedS\u00eanior recebe t\u00edtulo nacional por satisfa\u00e7\u00e3o de clientes"},"content":{"rendered":"\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A <strong><a href=\"https:\/\/blog.ferascor.com.br\/tag\/medsenior\/\" target=\"_blank\" rel=\"noreferrer noopener\">MedS\u00eanior<\/a><\/strong> recebeu o t\u00edtulo de <strong>Operadora Amiga do Cliente<\/strong>, na categoria <strong>Medicina de Grupo de M\u00e9dio Porte<\/strong>. A entrega da premia\u00e7\u00e3o aconteceu durante o <strong>F\u00f3rum Setorial IBRC de Sa\u00fade 2024<\/strong>, em S\u00e3o Paulo, e foi recebida pelo presidente da MedS\u00eanior, <strong>Maely Coelho<\/strong>.<\/p>\n\n\n\n<p>A premia\u00e7\u00e3o foi concedida com base em <strong>dados de satisfa\u00e7\u00e3o de clientes de mais de 140 operadoras<\/strong>, onde foram ouvidos <strong>48 mil benefici\u00e1rios<\/strong>, considerando os 10 indicadores do formul\u00e1rio padr\u00e3o da <strong><a href=\"https:\/\/blog.ferascor.com.br\/tag\/ans\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS)<\/a><\/strong> e os indicadores internacionais do <strong>Instituto Ibero Brasileiro de Relacionamento com o Cliente (IBRC)<\/strong>.<\/p>\n\n\n\n<p>Maely Coelho ainda participou de painel sobre quais os diferenciais que fizeram da MedS\u00eanior uma Operadora Amiga do Benefici\u00e1rio:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e52ec6cde98&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e52ec6cde98\" class=\"aligncenter size-full wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"887\" height=\"647\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/blog.ferascor.com.br\/wp-content\/uploads\/2024\/10\/maely-coelho-presidente-da-medsenior.jpg\" alt=\"\" class=\"wp-image-4440\" srcset=\"https:\/\/blog.ferascor.com.br\/wp-content\/uploads\/2024\/10\/maely-coelho-presidente-da-medsenior.jpg 887w, https:\/\/blog.ferascor.com.br\/wp-content\/uploads\/2024\/10\/maely-coelho-presidente-da-medsenior-300x219.jpg 300w, https:\/\/blog.ferascor.com.br\/wp-content\/uploads\/2024\/10\/maely-coelho-presidente-da-medsenior-768x560.jpg 768w, https:\/\/blog.ferascor.com.br\/wp-content\/uploads\/2024\/10\/maely-coelho-presidente-da-medsenior-600x438.jpg 600w\" sizes=\"(max-width: 887px) 100vw, 887px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Ampliar\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Maely Coelho | Presidente da MedS\u00eanior \/ Foto: Divulga\u00e7\u00e3o IBRC<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-small-font-size\">Fonte: <a href=\"https:\/\/medsenior.com.br\/noticia\/medsenior-titulo-satisfacao-de-clientes\/\" target=\"_blank\" rel=\"noreferrer noopener\">MedS\u00eanior<\/a><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A MedS\u00eanior recebeu o t\u00edtulo de Operadora Amiga do Cliente, na categoria Medicina de Grupo de M\u00e9dio Porte. A entrega&hellip;<\/p>\n","protected":false},"author":1,"featured_media":4442,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[22],"tags":[260,59],"class_list":["post-4439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-ibrc","tag-medsenior"],"featured_image_link":"https:\/\/blog.ferascor.com.br\/wp-content\/uploads\/2024\/10\/medsenior-recebe-titulo-nacional-por-satisfacao-de-clientes_ferascor.webp","_links":{"self":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts\/4439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4439"}],"version-history":[{"count":1,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts\/4439\/revisions"}],"predecessor-version":[{"id":4443,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/posts\/4439\/revisions\/4443"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=\/wp\/v2\/media\/4442"}],"wp:attachment":[{"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.ferascor.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}